Frequently Asked Questions

Most repairs are completed within 2-4 hours. Screen and battery replacements typically take 1-2 hours. Complex issues like water damage may take 24-48 hours. We'll provide you with an estimated time when you drop off your device.

Yes, we repair all major brands including Apple, Samsung, OnePlus, Xiaomi, Google Pixel, Motorola, Vivo, Oppo, Realme, and more. Our technicians are trained to handle various models and complex issues.

If we're unable to repair your device, there's no charge for diagnosis. We'll explain the issue clearly and suggest alternatives like data recovery or replacement options.

We offer 6 months warranty on all repair services. Battery replacements come with 12 months warranty. The warranty covers any issues related to the repaired component or service provided.

No, warranty covers only manufacturing defects and issues with the repair work. Accidental damage (drops, water damage) is not covered. However, we offer discounted repair rates for returning customers.

Our doorstep service is simple: 1) Schedule a pickup online or by phone, 2) Our technician visits your location to collect the device, 3) Device is repaired at our center, 4) Device is delivered back to your doorstep. The entire process takes 2-3 days.

Doorstep service is available in all major cities including Mumbai, Delhi, Bangalore, Chennai, Kolkata, Hyderabad, Pune, Ahmedabad, and many more. Contact us to check availability in your specific location.

We accept multiple payment methods including: Cash on Delivery (COD), Credit/Debit Cards (Visa, Mastercard, Amex), UPI (Google Pay, PhonePe, Paytm), Net Banking, and EMI options on select services.

Yes, we use secure payment gateways with 256-bit SSL encryption. Your payment information is protected and never stored on our servers. All transactions are PCI-DSS compliant.

Yes, we offer special discounts for corporate clients, educational institutions, and bulk repair orders. Please contact our sales team for a customized quote based on your requirements.

You can track your repair status by logging into your account on our website or by calling our support team. We also send SMS and email updates at each stage of the repair process.

Customer satisfaction is our priority. If you're not satisfied with the repair, please contact us within 7 days. We'll re-examine the device and resolve the issue free of cost or provide a partial refund based on the situation.